Terms and Conditions

Age Requirements

Minimum age: 18 years old; 23 with 2 years of driving experience for special categories and 25 with 2 years of driving experience for special groups and luxury cars.

Young driver supplement (18-25): €45.00 per day, per rental.

There is no maximum age as long as you have a valid driver's licence.

Senior driver supplement (75-99): €45.00 per rental.

Additional Driver

Additional driver: €45.00 per rental (price per additional driver).

Payment

A credit card (Visa, American Express or Mastercard) in the name of the main driver is required to collect the car. Please note that cards without the driver's name will not be accepted.

This company will not accept prepaid, top-up or virtual credit cards. The credit card deposit only takes seven days. A luxury car may require two credit cards in the name of the driver.

Insurance

Insurance includes Collision Damage Waiver (CDW) subject to deductible. Excess value depending on the car rental group (note that insurance covers accidents). A deposit will be blocked on your credit card.

Please note that customer negligence is never included in SCDW.

Fees and penalties

Administration fee for non-acceptance of an electronic toll device: €36.90 per identification.

Excessive dirt penalty: from €55 to €120.

Damage or loss of keys: €450 to €850 depending on the car model.

Car deliveries and returns

A fee will apply to car deliveries depending on distances.

Mileage

Unlimited mileage.

Outside hours

Collections after hours: €45.00 (only upon request).

Collections on December 25th and January 1st have a supplement of €45.00.

Fine administration fee

Fine administration fee: €36.90. This fee will be charged by the supplier if you receive a fine during your rental, such as a parking ticket or a speeding ticket. Please note that this fee does not include the amount of the fine.

Other

Electronic toll device: €2.15 per day.

Administration fee for non-acceptance of an electronic toll device: €36.90 per identification.

Administrative costs will be applied to road fees depending on distances travelled.

Please note that the provider of this booking allows up to 2 hours of courtesy from the time on your rental voucher. If your flight is delayed and you arrive after schedule, the supplier will not wait for you if you do not provide your flight number.

Keep in mind that in the event of an accident or damage to your car you should always contact the supplier immediately. You will need to fill out an insurance damage or accident report form, otherwise you may not be covered.

Cancellation policy

To obtain a twenty-five percent refund on a prepaid reservation you must cancel it at least forty-eight hours before the rental begins.

No refund will be made if the reservation is cancelled after the pickup time stated in the rental. No refund will be given if you do not pick up the vehicle.

Company registration details

Auto MarAzul, Lda — Driverless car rental #502734795